Forgot MTN transfer Pin? Here’s How to Retrieve it in 2023

Forgot MTN transfer Pin? Here’s how to retrieve it in this post.

Hi friend! I believe you’re about to transfer airtime or data to another MTN line, but at the point where you’re required to enter your pin to authorize the transaction, you could no longer remember the digits anymore.

Well, you’re not alone. It really happens to a lot of people especially if it’s been long you carry out airtime transfer transactions on your MTN line.

While it’s just four digits, it is a must to have if you want to transfer Airtime on MTN. However, sometimes, you wouldn’t just be able to recall it, especially when a lot is going on in your brain.

That’s why it’s advisable you write it down and keep it in a safe place once you’re been issued one.

However, if you have no hope of getting it back, let me renew your hope by showing you how to retrieve your MTN transfer pin if forgotten.

Just take a seat, and scroll down slowly to find out more.


Retrieving MTN Transfer Pin

Without your transfer pin, it is obvious that you cannot initiate any transfer transaction either airtime or data on the MTN network.

However, the network has made it very easy for customers to retrieve and change their transfer pin is forgotten.

This simply means you can get back your transfer pin easily in two ways. These ways include the SMS method and Customer service method.

Keep in mind that retrieving your MTN transfer pin won’t cost you a dime, and you can carry out the operation unlimited times. However, do not over do it to avoid policy violation.

Now, let’s see how to retrieve MTN transfer pin.

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How to Retrieve MTN Transfer Pin

You can retrieve your MTN transfer pin by simply following the steps below.

  • Navigate to the messaging app on your phone.
  • Create a new message and type YES
  • Send to 310
  • Wait for a few Minutes, MTN will send you a message exactly like this: welcome to MTN Share, your default new pin is 0000.MTN recommends you reset the pin.
  • Done! You’ve successfully retrieved your lost MTN transfer pin.

That’s it, if you’re among those who forgot MTN transfer pin and want to get it back by yourself, that’s how to do it.

Alternatively, you can let the network representative do it for you by simply calling the MTN customer care line on 180.

Once you dial the customer care number, wait for a representative to pick, then tell the person you forgot your MTN transfer pin and you want to retrieve it. You’ll be asked your name and some other simple questions, then you’ll be instructed on what to do. Before 24 hours you’ll get your new MTN transfer pin.

The new pin you’ll get is usually the MTN default transfer pin which is 0000, you’re recommended to reset it. Below is how to do that.

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How to Retrieve Old Transfer Pin on MTN

When you retrieve your transfer pin on MTN, you’ll get the default MTN transfer pin 0000 as your new pin. However, you are recommended to change the pin. You can change it to your old pin or a new one by following the steps below.


This reset method is as simple as dialing:

  • *600*Default Pin*New Pin*New Pin#

To make it simpler, here’s an example: Say you want to change your transfer pin and the new pin I decide to use is 1010. Then I will pick up my phone and dial *600*0000*1010*1010#.

And that’s it, you have successfully changed your default transfer pin to a new one of your choice.

Please Note: Your new pin is the pin you will be using to transfer airtime to your loved ones from now on. 

Read Also: MTN tariff Plans that Allows Airtime Transfer


The second option to reset your MTN transfer pin is via SMS popularly known as text message.

First, take your phone and navigate to your message area, and create a new message using the format below 👇

  • Default pin[space]New pin[space]New pin, and text to 777 (in other words, Triple seven).

Let’s make it simpler with the following example using 1010 as your new pin:

  • 0000 1010 1010
  • And send to 777

Once this is done, you will receive a notification message from MTN confirming your change of pin.

That’s it, your lost or forgotten MTN Transfer Pin has been gotten back and retrieved for free without pay to retrieve it.

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Forgot MTN Transfer Pin – FAQs

How do I recover forgotten MTN Credit/Airtime transfer pin?

You can recover a forgotten MTN airtime transfer pin by texting “Yes” to 310, or calling the MTN customer care line (180) and telling them that you want to retrieve your transfer pin.

Can I get back MTN Transfer pin on MTN if I forget it?

Yes, you can get back your MTN transfer pin if you forget it, by either calling 180 or texting ‘Yes’ to 310

How can I remember my MTN transfer pin?

To remember your MTN transfer pin, simply text ‘Yes’ to 310, and after you’ve successfully retrieved your pin, write it down and keep it safe so that you can remember it anytime you need it again.


The MTN Share service that let you transfer airtime from one MTN line to another is a very beneficial service on the MTN network.

However, not being able to memorize your transfer pin could make this service a little bit frustrating, and that’s why in this post, I have shown you how to retrieve it if you forgot MTN transfer pin on your line.

That’s it for this post, I hope you enjoyed it?


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